Privacy Policy TropiEstate

1. Introduction

This Privacy Policy outlines the principles for processing and protecting the personal data of users of the TropiEstate platform. By using the platform, you agree to the terms of this Privacy Policy.

TropiEstate is an international marketplace platform operated from Cambodia under the TropiEstate brand. The data controller is TropiEstate. Contact: [email protected].

The platform does not offer any financial services, investment instruments, or services related to digital assets (such as cryptocurrencies, tokens, NFTs, staking, etc.).

2. Scope of Collected Data

While using the platform, we may collect the following personal data:

Identification data: first name, last name, company name (for hosts);
Contact data: email address, phone number;
Listing and activity data: submitted listings, listing content, number of views;
Technical data: IP address, device type, browser, cookies;
Newsletter data: email address provided during registration or newsletter signup;
Payment data: processed directly by Stripe (TropiEstate does not have access to full card or bank account details).

Note: We do not require, process, or store any sensitive personal data as defined by the GDPR or relevant local data protection laws.

3. Purpose of Data Processing

We process data in order to:

Enable registration and account management;
Allow posting and managing listings;
Facilitate contact between hosts and guests;
Send newsletters (to subscribed users);
Ensure security and prevent abuse;
Conduct internal analysis and improve platform functionality.

4. Legal Basis for Data Processing

We process data based on:

User consent (e.g., newsletter subscription);
Contract execution (e.g., listing publication);
Legal obligations (e.g., transaction documentation);
Legitimate interest (e.g., platform improvement).

5. Data Sharing

We do not sell or transfer personal data to third parties, except in the following cases:

When necessary to deliver services (e.g., Stripe);
When required by law (e.g., law enforcement authorities);
When the user has given explicit consent.

Due to the international nature of the platform, data may be processed outside the user’s country of residence, in accordance with applicable data transfer regulations.

6. Data Retention

Account data: until the account is deleted;
Newsletter data: until the user unsubscribes;
Technical data: in accordance with the cookie policy;
Payment data: in accordance with Stripe’s terms of service.

7. User Rights

Users have the right to:

Access their data;
Correct their data;
Delete their data (right to be forgotten);
Withdraw consent for data processing;
Transfer data to another controller;
Object to data processing;
File a complaint with the appropriate supervisory authority.

8. Cookies

We use cookies to:

Ensure platform functionality;
Analyze statistics (Google Analytics or similar tools);
Display marketing content (if implemented).

Users can manage cookie settings in their browser.

9. Data Security

We implement the following security measures:

Encrypted connections (SSL);
Secure login credentials (passwords and usernames);
Restricted access to data for authorized personnel only;
Continuous monitoring of platform operations.

10. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. Any significant changes will be communicated to users via email or announcements on the platform.

The current version of the policy is always available on the website and is effective from the date of publication.

Published on: April 10, 2025
Effective from: April 10, 2025

11. Contact

If you have any questions regarding the processing of personal data, please contact us at: [email protected].